The location is exceptional. The lobby is quite a sight! The room was quite well decorated, with new appliances and over-average amount of welcome (free) snacks. The breakfast options are fair but most importantly the food quality and taste are excellent. The hallways outside the rooms are always kept tidy. The crown of this hotel definitely has to be their rooftop bar with a 360-degree view of Guadalajara. No stay can be complete without having a drink up there ;)
Cesaledro
November 2024
The breakfast buffet is exceptional and fresh everyday. I was very impressed with all the fresh fruit, different food options. Staff were very friendly. Absolutely no complaints on the breakfast buffet. The room service was prompt and fast. Food quality was also good. Order the chicken caesar salad, it was delicious. The room itself is spacious and clean. Excellent Shower with the rainfall head as well as a hand held. The bed is comfortable and they provide lots of pillows which was nice.
Alastair
Februari 2024
Breakfast buffet was delicious and great service! Beds were comfortable. Once they put staff in the pool area (after 11AM), they were very helpful and kind. If you could make the WiFi work, it was good and fast.
Zeida
Mac 2024
The food by the pool was very good, tasty and large portions
Garry
Mei 2023
We stay at the Riu every time we visit Guadalajara because we like it so much. The rooms are comfortable and spotless. Beds are very comfortable. The breakfast buffet is spectacular and well worth the price. The staff is fluent in English, which was very helpful! Everything is exceptional here.
Barbara
April 2024
Locations and facilities were pretty good. Good ambiance at the bar and rooftop. Cleaning staff always very attentive and polite.
Michele
Oktober 2024
The room was confortable with amazing views to the city, the bed was bigger than expected and confortable aswell. A/C was perfect it could get super cold and had 2 thermostats to each area of the room with 2 restrooms
Carlos
Oktober 2024
Location was ideal, close to my family I was visiting. Hotel room was quiet, bar was excellent. Fortunately, they had an ATM in the hotel lobby. It ran out of cash one evening, but not a big deal, since I was able to borrow from a friend.
William
Mei 2024
Everything was great. The matress was so comfortable I did not want to leave. The breakfast was excellent. The swimming pool was great. Everything was nice and clean and comfortable.
Barbora
Mac 2024
The fact that we did not realize we left behind a bag with a phone and chargers in the room after we checked out. The staff was kind in of to call us and let us know but were already at the airport. They went out of their way to take it to us at the airport.
Nancy
Julai 2024